The 14 day cancellation period starts the day after you receive the goods.
You must return the goods before receiving the refund, Stitched Up must provide the refund within 14 days of receipt of the returned goods, or receipt of proof that the item has been returned.
When a contract is cancelled within the cancellation period, Stitched Up must refund all payments made by the customer, including the standard delivery cost to dispatch the goods. The refund must be made using the same means of payment as the original transaction.
The customer must pay the return cost of the item.
Online Dispute Resolution (ODR)